Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use SignalKit, we collect information you provide directly, such as your email address and account settings. We also collect usage data including which prompts you track, LLM query results, and feature usage patterns to improve our service.

2. How We Use Your Information

We use your information to provide and improve the SignalKit service, including tracking brand mentions across LLM platforms, generating analytics reports, and sending you alerts about changes in your brand visibility. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored securely using Supabase with row-level security policies. We use encryption in transit (TLS) and at rest. LLM query results are cached to minimize costs and improve performance, and cached data is automatically purged after the retention period defined by your plan.

4. Third-Party Services

SignalKit integrates with third-party LLM providers (OpenAI, Anthropic, Google, Perplexity, xAI, DeepSeek, Microsoft) to execute queries on your behalf. We send only the prompt text to these services. We also use Stripe for payment processing and Supabase for authentication.

5. Your Rights

You can access, update, or delete your account and associated data at any time from your dashboard settings. To request complete data deletion, contact us at [email protected].

6. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies (PostHog) to understand how our service is used. You can disable analytics cookies in your browser settings.

7. Contact

For privacy-related questions, contact us at [email protected].